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My Experience

 
 

On behalf of law firms and other types of professional services firms, Bruce Heintz has conducted client satisfaction & loyalty assessments at over 350 U.S. and internationally based companies, including those listed below:

Banking and Financial
American Express
Bank of America
Bank of Montreal
Capital Group
Comerica
Deutsche Bank
Fidelity
Fleet Financial
HSBC
JPMorgan Chase
KeyBank
Merrill Lynch
Vanguard
Wells Fargo

Consumer Goods
Anheuser-Busch
Avery Dennison
Bausch & Lomb
Darigold
Foremost Farms
Gillette
Keebler
Kellwood
The Limited
Mars
Nike
Pepsi-Cola
Polaroid
Procter & Gamble
Warnaco

Insurance
ACE
Aetna
CIGNA
Farmers
The Hartford
Prudential
State Farm
Sun Life
Teachers
Zurich

Automotive
BFGoodrich
Chrysler
Chrysler Financial
Dana
Delphi
Ford
General Motors
GMAC
Tenneco

Travel and Hospitality
American Airlines
Budget Rent A Car
Carnival Cruise Lines
Enterprise Rent-A-Car
Four Seasons Hotels
Royal Caribbean
United Airlines
US Airways

Healthcare
Abbott
Dade Behring
Baxter
Blue Cross
Caremark
CVS
Eli Lilly
Partners Healthcare
Nat’l Institutes of Health

Telecommunications
AT&T
BellSouth
Cingular
Comcast
Sprint
Verizon  

Energy
Amerada Hess
Amoco
Baltimore Gas & Electric
Dominion
Koch
Mobil
Peoples Gas
PSEG
Puget Sound Energy
Shell
Southern Company
TransAlta

Technology
3COM
Alcatel-Lucent
Applied Materials
Cadence
Compaq
Gateway
Hewlett-Packard
IBM
Intel
Mitsubishi
Motorola
National Semiconductor
Polaroid
Qualcomm
Quantum
Western Digital

Public Sector
Defense
FDIC
Health & Human Services
Homeland Security
HUD
Justice
Navy
State
Transportation
Treasury
USAID
U.S. Postal Service
Veterans Affairs

 
     
  © 2016 Heintz Consulting LLC  
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